Heat pumps, done right the first time
Switching from gas, oil, propane or electric heat? TRALO™ installs cold-climate heat pumps in Eastern Ontario and Nova Scotia, and helps you find every rebate you qualify for, from Ontario’s Home Renovation Savings Program to Efficiency Nova Scotia rebates.
The right heat pump depends on where you live
Ottawa and Eastern Ontario. Many homes in Ottawa heat with natural gas, so a heat pump in Ottawa often pairs with your existing furnace, and the furnace takes over on the coldest days. Homes on oil, propane or baseboards can switch fully. Ontario’s Home Renovation Savings Program offers rebates up to $7,500.
Nova Scotia. Most homes heat with oil or electric baseboards, so a heat pump often becomes the main heat source. We also replace older heat pumps in Nova Scotia that are 15 to 20 years old. Efficiency Nova Scotia rebates may apply.
Wherever you live, cold-climate models keep heating well below freezing, and one system heats and cools your home.
Why choose TRALO™ for your heat pump
Heat pump conversion experts
We switch homes to heat pumps every day, from gas, oil, propane and electric heat. We plan the ductwork, electrical and backup heat before install day.
Help with heat pump rebates
We check which Ontario or Nova Scotia rebates you qualify for at your free assessment, and walk you through the next steps.
Two offices, wide reach
From Nepean and Dartmouth, we install across greater Ottawa, Eastern Ontario and Nova Scotia. Century homes, bungalows, cottages, oil tanks, baseboards, old ductwork: we’ve seen it all, and we plan for it before install day.
Select your branch
Trusted heat pump brands, chosen for rebates
Not every heat pump qualifies for rebates. Ontario’s program, for example, only covers models on Natural Resources Canada’s approved list. We help you choose rebate-eligible models and handle the details, so you get the most back.
What to expect, from first call to final check
1. Free home assessment
Book online or call. An advisor looks at your home, your current heating and your electrical panel, and whether a heat pump should pair with your furnace or replace your old system.
2. The right system, rebate-ready
We compare models from several brands, size the heat pump to your home, and pick rebate-eligible equipment wherever we can.
3. Written quote
Your options in writing, with brand, model, total price and the rebates you may qualify for. Your install is backed by our No Lemons Guarantee.
4. Professional install
Certified technicians install the heat pump, connect it to your backup heat and thermostat, and test everything.
5. Final check and follow-up
We walk you through the system before we leave and help with the rebate steps after the install
Current heat pump rebate programs
National Heat Pump Rebate (new)
The federal government’s new heat pump rebate offers $2,000, or up to $10,000 for eligible households. It covers eligible heat pumps installed from November 1, 2026, with applications opening online in early 2027. We’ll help you choose an eligible model so you don’t miss out.
Nova Scotia: Efficiency Nova Scotia
Heat pump rebates for Nova Scotia homes, with extra support for moderate-income households. A home energy assessment may be required.
Ontario: Home Renovation Savings Program
Run by Save on Energy and Enbridge. Rebates up to $7,500 on qualifying cold-climate air source heat pumps. Open to homes heated with electricity, gas, oil, propane or wood.
Our TRALO™ guarantee
Every new heat pump install is backed by our No Lemons Guarantee: if two or more major parts fail in the first 24 months, we replace the whole system.
And no surprises: the price on your written quote is the price you pay.
Heat pump reviews
Heat pump questions we hear every week
Often, yes, but it depends on how you heat now. Homes on oil, propane or electric baseboards usually save the most. On natural gas, savings are smaller, and pairing a heat pump with your gas furnace usually works best. Your advisor will tell you honestly what to expect at your free assessment.
It depends on your home. The price changes with how you heat now, how many rooms you have, whether you already have ductwork, and a few other things. That's why we offer a free assessment and give you a written quote showing the full price. We also have ways to pay over time, and we'll tell you which rebates you might qualify for. The best next step is a free assessment with one of our advisors.
Yes. The new National Heat Pump Rebate offers up to $10,000 for eligible households, for installs from November 1, 2026, with applications opening in early 2027. Provincial programs like Ontario's Home Renovation Savings Program and Efficiency Nova Scotia add more. We'll check exactly what you qualify for during your free assessment and help with the paperwork.
Yes. TRALO™ partners with Financeit, Enbridge and Enercare, so you can pay the way that suits you. Pay outright, finance through Financeit and pay monthly, or in Ontario, rent through Enbridge or Enercare with no big up-front cost. Your advisor puts your options side by side in writing at your free assessment. See our financing options.
Not always. It depends on the heat pump, any electric backup heat, and what else your panel already runs. Panel size alone doesn't decide it. We check your panel at the free assessment, and we've installed heat pumps on full panels without an upgrade. If you do need one, it's in your written quote.
Think about it when your heat pump is 12 to 15 years old, needs a big repair, or can't keep the house comfortable anymore. A small fix on a system in good shape can be worth it, and a big repair on an older one usually isn't. We'll give you an honest answer either way.
Most heat pumps last about 15 to 20 years. Yearly maintenance, a good install and the right size for your home all help it last longer. Coastal salt air and heavy use can shorten that. We'll tell you how yours is doing at your free assessment.
If two or more major parts of your new system fail in the first 24 months, we replace the whole system at no cost to you. Major parts include the compressor, coils, heat exchanger, reversing valve, fan and blower motors, and control board. Keep up with the recommended maintenance to stay covered. See our guarantees page for the full terms.
TRALO™ has two offices. Our Nepean office serves Ottawa and Eastern Ontario, and our Dartmouth office serves homes across Nova Scotia, from HRM to Truro and Windsor, the Annapolis Valley, the South Shore, Pictou County, Antigonish and Amherst. Call the office closest to you to check your address.
One of our advisors visits your home, looks at your heating and cooling system, ducts, basement and electrical panel, and asks about your bills and goals. Then you sit down together and go through the options that fit your home, in plain words. You get a written quote with the full price. It's free, with no pressure to decide.