Air conditioning, done right the first time
When your air conditioner stops working, it disrupts your comfort fast, especially during a hot summer. Our certified technicians diagnose the real problem, quote it upfront, and repair it on the spot whenever parts allow.
The right air conditioning depends on where you live
Ottawa and Eastern Ontario. Most homes have central air beside a gas furnace, and the summers are short but humid. We repair and replace air conditioners in Ottawa and across Eastern Ontario.
Nova Scotia. Many homes have no ducts and no central air, so a ductless mini-split is often the best way to cool. We install and service air conditioning in Halifax and across Nova Scotia.
Wherever you live, you get the same honest advice: fix it when that makes sense, and replace it when it doesn't.
Why choose TRALO™ for your air conditioning
We fix it if fixing makes sense
We don't push a new system when a repair will do. You get a clear explanation of what failed, what it costs to fix, and how much life the unit has left.
Central or ductless
With ducts or without, we install central air conditioners and ductless mini-splits, sized to your home.
Two offices, wide reach
From Nepean and Dartmouth, we install and service across greater Ottawa, Eastern Ontario and Nova Scotia.
Select your branch
Trusted air conditioner brands
We compare models from several brands and help you choose the right size and efficiency for your home.
What to expect, from first call to final check
1. Free home assessment
Book online or call. If your AC has stopped, we book a service call. If you're planning ahead, an advisor visits for free.
2. We find the real problem
Your technician tests the system and explains what failed in plain words before any decision.
3. Written quote
Repair or replace, in writing with the total price. Your install is backed by our No Lemons Guarantee.
4. Professional install
Our crew installs the new system, tests it on a full cooling run, and shows you how to use the thermostat.
5. Final check and follow-up
We check in after the install to make sure the house is cooling the way it should.
Common AC problems we fix
AC blowing warm air
The system runs but the air isn't cold. Often a refrigerant leak, a failed part or a dirty coil. Worth checking soon.
AC unit freezing up
Ice on the outside unit or the copper lines usually means a clogged filter or a refrigerant leak. Switch the AC off, let it thaw and change the filter. If the ice comes back, call us before it damages the compressor.
AC leaking water
Water near the indoor unit or furnace often means a blocked drain line. A simple fix early, water damage if it's left.
Air conditioner or heat pump?
Replacing your air conditioner? It's worth knowing both options before you decide. A heat pump looks and installs much like central air, but it does more than cool.
Air conditioner
Cools your home in summer and works with your furnace and ducts. Usually the lower upfront cost, and a simple swap when your current AC is at the end.
Heat pump
Cools exactly like an air conditioner, and also heats in spring, fall and much of the winter, so your furnace burns less. It usually costs more upfront, and it may qualify for rebates.
Which one is right for you?
Happy with your heating? A new AC is often the simple choice. Want lower heating bills, or heat with oil, propane or baseboards? A heat pump is worth pricing. We'll show you both side by side.
Air conditioning reviews
Air conditioning questions we hear every week
It depends on your home: the size of the house, whether you have ducts, and whether you choose central air or a ductless system. That's why we offer a free assessment and give you a written quote with the full price. You can also pay over time.
Both cool your home the same way. A heat pump also heats in spring, fall and much of the winter, so your furnace burns less. If you're happy with your heating, a new air conditioner is often the simple choice. If you want lower heating bills, we'll price both side by side.
If it's under 10 years old and the repair is small, fix it. If it's 10 years or older and needs a major part like a compressor, replacing it is usually the better use of your money. We'll explain what failed and give you both options in writing.
The most common causes are a dirty filter, a refrigerant leak, a dirty coil or a failed part. Check your filter first. If the air is still warm, turn the system off and call us before it does more damage.
Yes. A ductless mini-split has a slim wall unit inside and a small unit outside, with no ducts needed. It's a great fit for older homes, additions and hot upstairs rooms. Most also heat.
If two or more major parts of your new system fail in the first 24 months, we replace the whole system at no cost to you. Major parts include the compressor, coils, heat exchanger, reversing valve, fan and blower motors, and control board. Keep up with the recommended maintenance to stay covered. See our guarantees page for the full terms.
TRALO™ has two offices. Our Nepean office serves Ottawa and Eastern Ontario, and our Dartmouth office serves homes across Nova Scotia, from HRM to Truro and Windsor, the Annapolis Valley, the South Shore, Pictou County, Antigonish and Amherst. Call the office closest to you to check your address.
One of our advisors visits your home, looks at your heating and cooling system, ducts, basement and electrical panel, and asks about your bills and goals. Then you sit down together and go through the options that fit your home, in plain words. You get a written quote with the full price. It's free, with no pressure to decide.
Yes. TRALO™ partners with Financeit, Enbridge and Enercare, so you can pay the way that suits you. Pay outright, finance through Financeit and pay monthly, or in Ontario, rent through Enbridge or Enercare with no big up-front cost. Your advisor puts your options side by side in writing at your free assessment. See our financing options.