A ductless heat pump (mini-split) is the most common answer. A slim wall unit heats and cools each room you choose, with no ducts needed, and one outdoor unit can run several indoor units. You can keep your baseboards, boiler or wood stove as backup for the coldest nights.

It depends on the age of the system and the size of the repair. A small fix on a younger system is usually worth it. If it's near the end of its life and needs a big part, replacing it is often the better use of your money. Rough lifespans: furnaces and heat pumps 15 to 20 years, air conditioners 10 to 15 years, water heaters 10 to 15 years. We'll give you both options in writing.

Yes. Every install starts with a written quote, and the price on your quote is the price you pay. Your new equipment also comes with the manufacturer's warranty, and we'll walk you through what it covers. See our guarantees page for more.

Both cool your home the same way. A heat pump also heats in spring, fall and much of the winter, so your furnace burns less. If you're happy with your heating, a new air conditioner is often the simple choice. If you want lower heating bills, we'll price both side by side.

Yes, mostly for heat pumps. Ontario and Nova Scotia both offer rebates, and the new National Heat Pump Rebate covers eligible heat pumps installed from November 1, 2026, with applications opening in early 2027. Programs change often, so we confirm what you qualify for at your free assessment.

There are two main ways. You can add a heat pump and keep your oil furnace as a backup, so you burn much less oil. Or you can replace oil heat fully. Your advisor looks at your home and explains which makes sense, then helps with the program paperwork.

It depends on how you heat now and how old your system is. Heat pumps usually save the most when they replace oil, propane or electric heat. If you have natural gas and a newer furnace, the savings may be small. Many homes do best with both: a heat pump plus a furnace backup. Try our energy savings calculator for a rough idea.

TRALO™ has two offices. Our Nepean office serves Ottawa and Eastern Ontario, and our Dartmouth office serves homes across Nova Scotia, from HRM to Truro and Windsor, the Annapolis Valley, the South Shore, Pictou County, Antigonish and Amherst. Call the office closest to you to check your address.

One of our advisors visits your home, looks at your heating and cooling system, ducts, basement and electrical panel, and asks about your bills and goals. Then you sit down together and go through the options that fit your home, in plain words. You get a written quote with the full price. It's free, with no pressure to decide.

Yes. TRALO™ partners with Financeit, Enbridge and Enercare, so you can pay the way that suits you. Pay outright, finance through Financeit and pay monthly, or in Ontario, rent through Enbridge or Enercare with no big up-front cost. Your advisor puts your options side by side in writing at your free assessment. See our financing options.

If two or more major parts of your new system fail in the first 24 months, we replace the whole system at no cost to you. Major parts include the compressor, coils, heat exchanger, reversing valve, fan and blower motors, and control board. Keep up with the recommended maintenance to stay covered. See our guarantees page for the full terms.