Water heater installation

Tankless water heaters, done right the first time

TRALO™ installs tankless and heat pump water heaters in Eastern Ontario, and water heaters suited to Nova Scotia homes. We help you pick the right size and type, so you never run out of hot water.

  • No Lemons Guarantee
  • Tankless and heat pump options
  • 150+ five-star Google reviews
Ontario and Nova Scotia

The right water heater depends on where you live

Ottawa and Eastern Ontario. Many homes have natural gas, so a tankless water heater is a popular upgrade: endless hot water and no tank taking up space. Heat pump water heaters are another efficient option.

Nova Scotia. Most homes have no natural gas, so tankless is rare here. Instead, many homes use electric tank water heaters, and more are switching to heat pump water heaters, which use far less electricity.

Wherever you live, we size the unit to your household, so the hot water lasts through busy mornings.

Why choose TRALO™ for your water heater

Sized for your household

We look at how many people live in your home, your bathrooms and your peak use, so the unit keeps up.

Clean, code-ready installs

Venting, gas lines and drains done properly, and your old unit hauled away.

Two offices, wide reach

From Nepean and Dartmouth, we install across greater Ottawa, Eastern Ontario and Nova Scotia.

Select your branch

Current branch

Current branch

Trusted water heater brands

We compare models from several brands and tell you which ones may qualify for rebates.

Rheem water heaters

A long-trusted name in water heating, with tank, tankless and heat pump models.

Rinnai tankless water heaters

A leading tankless brand, known for compact, efficient units that deliver hot water on demand.

Giant water heaters

A Canadian manufacturer, built for Canadian homes.

What to expect, from first call to final check

1. Free home assessment

We look at your current water heater, venting, gas or electrical supply and your household's hot water use.

2. The right size and type

Tankless, heat pump or tank, sized to your home.

3. Written quote

Brand, model and total price in writing. Your install is backed by our No Lemons Guarantee.

4. Professional install

Certified technicians install, vent and test the new unit, and remove the old one.

5. Final check and follow-up

We show you how it works and what maintenance it needs.

Tankless, heat pump or tank?

Tankless

Heats water only when you need it. Endless hot water and a smaller footprint, best for homes with natural gas.

Heat pump water heater

Pulls heat from the air around it to heat water, using far less electricity than a standard electric tank. May qualify for rebates.

‍

Tank

A familiar, lower upfront cost option.

Our TRALO™ guarantee

Every new water heater install is backed by our No Lemons Guarantee: if two or more major parts fail in the first 24 months, we replace the whole system.

And no surprises: the price on your written quote is the price you pay.

Water heater reviews

Had an issue with our hot water heater, thought we had to replace it but it was a quick simple fix for their team. They arrived within hours, on the same day of my call. Will be recommending to friends and family.

Read more

Couldn’t be happier to be saving a lot of money on oil with my new heat pump water heater. The technicians did an excellent job with the installation and my advisor Steven came back to follow up to make sure I was happy with everything.

Read more

Great service. Fast and smooth. Friday paperwork and the next day tankless was installed. Next weekend ductless heat pump was installed. Liam explained everything and would let you decide which options would you choose. Unlike others they just want to sell and forget to give you choices. Amazing company. I recommend.

Read more
FAQs

Water heater questions we hear every week

It depends on your home: the type (tankless, heat pump or tank), the size your household needs, your fuel (gas or electric) and your venting and plumbing. We offer a free assessment and a written quote with the full price, and you can pay over time.

Tankless heats water on demand and suits homes with natural gas. A heat pump water heater uses far less electricity than a standard electric tank and may qualify for rebates. A tank costs the least upfront. We'll recommend the best fit for your home and how you use hot water.

Most tank water heaters last about 10 to 15 years, and tankless units often last 20 years or more. Yearly flushing and a good install help. If yours is leaking or rusty, it's time to price a replacement.

It depends on how many people live in your home, your bathrooms and how much hot water you use at once. Tanks are sized in gallons, tankless units by flow rate. We size it at your free assessment so the hot water lasts through busy mornings.

If two or more major parts of your new water heater fail in the first 24 months, we replace the whole unit at no cost to you. Keep up with the recommended maintenance to stay covered. See our guarantees page for the full terms.

TRALO™ has two offices. Our Nepean office serves Ottawa and Eastern Ontario, and our Dartmouth office serves homes across Nova Scotia, from HRM to Truro and Windsor, the Annapolis Valley, the South Shore, Pictou County, Antigonish and Amherst. Call the office closest to you to check your address.

One of our advisors visits your home, looks at your heating and cooling system, ducts, basement and electrical panel, and asks about your bills and goals. Then you sit down together and go through the options that fit your home, in plain words. You get a written quote with the full price. It's free, with no pressure to decide.

Yes. TRALO™ partners with Financeit, Enbridge and Enercare, so you can pay the way that suits you. Pay outright, finance through Financeit and pay monthly, or in Ontario, rent through Enbridge or Enercare with no big up-front cost. Your advisor puts your options side by side in writing at your free assessment. See our financing options.

Get a straight answer on your water heater