Furnaces done right the first time
TRALO™ repairs and replaces natural gas, oil and propane furnaces. Our certified technicians help you choose the right furnace for your home and install it properly, with honest advice and a clear written quote from start to finish.
The right furnace depends on where you live
Ottawa. Most Ottawa homes heat with a natural gas furnace. Our Nepean office repairs and replaces furnaces across Ottawa, and you can buy, finance or rent.
Nova Scotia. Natural gas is limited in Nova Scotia, so most furnaces run on oil, with some propane. Our Dartmouth office repairs and replaces oil and propane furnaces in Halifax, Dartmouth and beyond.
Wherever you live, you get the same honest advice. Repair it when that makes sense, and replace it when it doesn’t.
Why choose TRALO™
Certified expertise
Our certified technicians work on furnaces of all major brands and ages. They find the real cause, then fix it properly, from a quick part swap to a full replacement.
Fast and reliable service
A breakdown disrupts your home, so we prioritize prompt service. Our technicians arrive on time, equipped with the tools and stocked parts to resolve most issues the same visit.
Energy efficiency built in
Repairing your furnace is not just about getting the heat back on. We fix the underlying issues that drive up your energy bill, so your system runs at peak efficiency and you spend less to stay warm.
Select your branch
Trusted furnace brands
Depending on where you live, your TRALO™ advisor can help you compare models, efficiency and warranties that are right for your home.
What to expect, from first call to final check
1. Free home assessment
Book online or call. An advisor looks at your home, your current furnace and your fuel, whether that’s gas, oil or propane.
2. The right size and model
We match the furnace’s size and efficiency to your home, so it heats evenly without wasting fuel.
3. Written quote
Your options in writing, with brand, model and total price. Your install is backed by our No Lemons Guarantee.
4. Professional install
Certified technicians remove the old furnace, install the new one, check the venting and leave your home clean.
5. Final check and follow-up
We test everything before we leave and check in once the cold weather sets in.
Common furnace problems we fix
Gas furnace won’t light
Usually an igniter, flame sensor or pressure switch. These are often quick repairs.
Oil furnace smoke or soot
A dirty burner, a clogged nozzle or a worn filter makes an oil furnace burn poorly. A yearly cleaning keeps it safe and efficient.
Uneven heat or noisy airflow
On any fuel, cold rooms and rattling ducts usually trace back to airflow. We find the source before replacing anything.
Our TRALO™ guarantee
Every new furnace install is backed by our No Lemons Guarantee: if two or more major parts fail in the first 24 months, we replace the whole system.
And no surprises: the price on your written quote is the price you pay.
Furnace reviews
Furnace questions we hear every week
It depends on your home: the size of the house, your fuel (gas, oil or propane), your ductwork and your venting. That's why we offer a free assessment and give you a written quote with the full price. You can buy or finance, and in Ottawa you can also rent.
It depends on how you heat now and how old your system is. Heat pumps usually save the most when they replace oil, propane or electric heat. If you have natural gas and a newer furnace, the savings may be small. Many homes do best with both: a heat pump plus a furnace backup. Try our energy savings calculator for a rough idea.
Sometimes. If the repair is small and the furnace has been well maintained, fixing it can buy you a few more good winters. If it needs a big repair like a heat exchanger or control board, replacing it is usually the better use of your money. A cracked heat exchanger can leak carbon monoxide, so replacement is the safe choice there. We show you both numbers.
First check the thermostat is set to heat and the fan is on Auto, not On. Then check the filter: a clogged filter can make the furnace shut off its burner. If the air is still cold, it's often an igniter, a flame sensor or a blocked vent pipe. Turn it off and call us. If you smell gas, leave the house and call your gas utility's emergency line from outside.
Check the thermostat (set to heat, batteries working), the furnace power switch, the breaker and the furnace door, which has to be closed for it to run. If it still won't start, it's often a failed igniter, flame sensor or control board. Call us and we'll find the cause.
Most furnaces last about 15 to 20 years. Yearly maintenance, a clean filter and the right size for your home all help it last longer. If yours is past 15 years and needs a big repair, it's usually worth pricing a replacement. We'll tell you how yours is doing at your free assessment.
If two or more major parts of your new system fail in the first 24 months, we replace the whole system at no cost to you. Major parts include the compressor, coils, heat exchanger, reversing valve, fan and blower motors, and control board. Keep up with the recommended maintenance to stay covered. See our guarantees page for the full terms.
TRALO™ has two offices. Our Nepean office serves Ottawa and Eastern Ontario, and our Dartmouth office serves homes across Nova Scotia, from HRM to Truro and Windsor, the Annapolis Valley, the South Shore, Pictou County, Antigonish and Amherst. Call the office closest to you to check your address.
One of our advisors visits your home, looks at your heating and cooling system, ducts, basement and electrical panel, and asks about your bills and goals. Then you sit down together and go through the options that fit your home, in plain words. You get a written quote with the full price. It's free, with no pressure to decide.
Yes. TRALO™ partners with Financeit, Enbridge and Enercare, so you can pay the way that suits you. Pay outright, finance through Financeit and pay monthly, or in Ontario, rent through Enbridge or Enercare with no big up-front cost. Your advisor puts your options side by side in writing at your free assessment. See our financing options.