Ottawa heat pump installation
TRALO™ helps Ottawa homeowners move from gas, oil, propane or baseboard heat to a cold-climate heat pump. Our advisors help you compare top brands and find the Ontario rebates you qualify for.
Will a heat pump keep up in an Eastern Ontario winter?
Yes. A heat pump moves heat instead of burning fuel. In winter it pulls heat from the outdoor air into your home, and in summer it works in reverse to cool it. Today’s cold-climate models keep heating well below freezing. One TRALO™ customer just outside Ottawa saw -33°C, and their heat pumps kept heating.
On natural gas? Many Ottawa homes pair a heat pump with their existing furnace, and the furnace takes over automatically on the coldest days. Heating with oil, propane or electric baseboards? Those homes often see the biggest savings and may qualify for heat pump rebates through Ontario’s Home Renovation Savings Program.
TRALO™ installs heat pumps across Ottawa, including Nepean, Kanata, Orleans, Barrhaven, Stittsville and Manotick, and into surrounding communities like Kemptville, Embrun, Carp, Almonte, Carleton Place, Arnprior, Richmond, Greely and Rockland.
Why Ottawa homeowners call TRALO™
Conversion experts
We switch Ottawa homes to heat pumps every day, from gas, oil, propane and electric baseboards. We plan the ductwork, electrical and furnace pairing before install day, so nothing gets figured out on the fly.
Help with Ontario rebates
We check which Ontario heat pump rebates you qualify for at your free assessment and walk you through the next steps.
Fast and reliable service wherever you live
From our Nepean office, close to both the 417 and the 416, we install heat pumps across greater Ottawa and well into Eastern Ontario. City, suburb or country road, your advisor and install crew come to you.
Signs a heat pump makes sense for your home
These are the homes where a heat pump is most often worth a close look.
What to expect, from first call to final check
1. Free home assessment
Call (613) 800-9362 or book online. An advisor looks at your current heating, ducts, electrical panel, and where the outdoor unit can sit clear of snow.
2. The right system for your home
We compare models from several brands and size the heat pump to your home, so it heats well through an Ottawa winter.
3. Written quote
Written options with the full price, including buy, finance or Enbridge rental, plus the Ontario heat pump rebates you may qualify for. No surprise charges.
4. Professional install
Our crew installs the heat pump, connects it to your furnace or backup heat and thermostat, sets the switchover point and tests everything.
5. Final check and follow-up
We walk you through the system before we leave, then check in during your first winter with it.
Heat pump setups we install
Heat pump with your gas furnace
The heat pump heats and cools most of the year, and your furnace takes over on the coldest days. You may hear it called a hybrid or dual-fuel system.
Ductless mini-splits
Wall units with no ducts needed. A good fit for homes with baseboards, additions or one problem room. Start with one room and add more later.
Cold-climate heat pump as main heat
For homes on oil, propane or electric heat, a cold-climate heat pump can be the main system, with backup heat for the coldest nights.
Our TRALO™ guarantee
Every new heat pump install is backed by our No Lemons Guarantee: if two or more major parts fail in the first 24 months, we replace the whole system.
And no surprises: the price on your written quote is the price you pay.
Ottawa heat pump reviews
Ottawa heat pump questions we hear every week
Yes, and it's one of the most common setups we install in Ottawa. Your heat pump handles most of the heating and cooling, and your gas furnace stays in place. We set a switchover point on your thermostat, so when it gets very cold outside, the furnace takes over automatically. Even though today's heat pumps are built for extreme cold, we always recommend keeping a backup like your furnace for the coldest nights.
Yes. Heat pumps have come a long way, and today's cold-climate models keep heating your home even in extreme cold. One of our TRALO™ customers just outside Ottawa had theirs keep heating at -33°C. Heat pumps come with different cold ratings, and we'll help you choose the right one for your home. We always recommend keeping a backup heat source for the coldest nights.
It depends on your home. The price changes with how you heat now, how many rooms you have, whether you already have ductwork, and a few other things. That's why we offer a free assessment and give you a written quote showing the full price. We also have financing options, including rentals, and we'll tell you which Ontario heat pump rebates you might qualify for. The best next step is a free assessment with one of our advisors.
Yes. Ontario's Home Renovation Savings Program offers up to $7,500 for a heat pump, depending on how you heat your home now. And the new National Heat Pump Rebate offers up to $10,000 for eligible households, for installs from November 1, 2026. We'll check exactly what you qualify for during your free assessment and help with the paperwork.
Sometimes. It depends on your gas and hydro rates, the weather and your furnace. In mild and cool weather a heat pump usually costs less to run. In deep cold, gas can be cheaper, which is why many Ottawa homes pair the two. Homes on oil, propane or baseboards usually save the most.
It depends on your budget and your plans. Buying usually costs the least over time. Renting has no big up-front cost, and the Enbridge rental needs no credit check and transfers if you sell. Financing sits in between: you own it and pay monthly. Your advisor puts all three side by side, in writing, so you can choose.
Yes. In Ontario you can rent a heat pump through Enbridge or Enercare, which turns the cost into a monthly payment. The Enbridge rental needs no credit check, transfers if you sell your home, and shows the buyout table up front. Your advisor compares renting, financing and buying side by side.
Yes. You can pay outright, finance your new system and pay monthly, or rent through Enbridge or Enercare. Your advisor puts the options side by side in writing at your free assessment, so you can pick what fits your budget. There's no pressure to decide on the day.
Not always. It depends on the heat pump, any electric backup heat, and what else your panel already runs. Panel size alone doesn't decide it. We check your panel at the free assessment, and we've installed heat pumps on full panels without an upgrade. If you do need one, it's in your written quote.
Most heat pumps last about 15 to 20 years. Yearly maintenance, a good install and the right size for your home all help it last longer. Coastal salt air and heavy use can shorten that. We'll tell you how yours is doing at your free assessment.
Think about it when your heat pump is 12 to 15 years old, needs a big repair, or can't keep the house comfortable anymore. If you don't have a heat pump yet, the best time to switch is when your air conditioner is near the end. A heat pump replaces it and adds heating. We'll give you an honest repair-or-replace answer.
If two or more major parts of your new system fail in the first 24 months, we replace the whole system at no cost to you. Major parts include the compressor, coils, heat exchanger, reversing valve, fan and blower motors, and control board. Keep up with the recommended maintenance to stay covered. See our guarantees page for the full terms.
We serve all of Ottawa and well into Eastern Ontario, from Kanata and Orleans to Kemptville, Arnprior and Rockland. We work from our Nepean office on Bexley Place, close to the 417 and the 416. Not sure we come to you? Call (613) 800-9362 and we'll tell you right away.
One of our advisors visits your home, looks at your heating, cooling, ducts and electrical panel, and asks how the house feels through the year. Then you sit down together and go through your options in plain words. You get a written quote with the full price. The visit is free and there's no pressure to sign. Call (613) 800-9362 or book online.