Tankless water heater installation in Ottawa
Endless hot water and no bulky tank. TRALO™ installs tankless and hybrid (heat pump) water heaters across Ottawa and Eastern Ontario, sized to your household.
Tankless or hybrid: which fits your Ottawa home?
Many Ottawa homes have natural gas, so a tankless water heater is a popular upgrade. It heats water only when you turn on the tap, so you get endless hot water and no tank taking up space in the basement.
No gas line, or want to cut your energy use? A hybrid (heat pump) water heater pulls heat from the air around it and uses far less electricity than a standard electric tank.
Prefer a monthly payment? Rent your tankless or hybrid water heater through Enbridge Sustain. There's no credit check, the rental transfers if you sell your home, and the buyout table is shown up front.
We size either one to your household, so the hot water lasts through busy mornings. Our crews install across Ottawa, including Nepean, Kanata, Orleans, Barrhaven and Stittsville, and into nearby towns like Kemptville, Carleton Place and Rockland.
Why choose TRALO™ for your water heater
Sized for your household
We look at how many people live in your home, your bathrooms and your peak use, so the unit keeps up.
Clean, code-ready installs
Venting, gas lines and drains done properly, and your old unit hauled away.
Two offices, wide reach
From Nepean and Dartmouth, we install across greater Ottawa, Eastern Ontario and Nova Scotia.
Trusted water heater brands
We compare models from several brands and tell you which ones may qualify for rebates.
What to expect, from first call to final check
1. Free home assessment
We look at your current water heater, venting, gas or electrical supply and your household's hot water use.
2. The right size and type
Tankless, heat pump or tank, sized to your home.
3. Written quote
Brand, model and total price in writing. Your install is backed by our No Lemons Guarantee.
4. Professional install
Certified technicians install, vent and test the new unit, and remove the old one.
5. Final check and follow-up
We show you how it works and what maintenance it needs.
Tankless, heat pump or tank?
Tankless
Heats water only when you need it. Endless hot water and a smaller footprint, best for homes with natural gas.
Hybrid (heat pump) water heater
Pulls heat from the air around it to heat water, using far less electricity than a standard electric tank. Hybrid models may qualify for an Ontario rebate of up to $500.
Tank
A familiar, lower upfront cost option.
Our TRALO™ guarantee
Every new water heater install is backed by our No Lemons Guarantee: if two or more major parts fail in the first 24 months, we replace the whole system.
And no surprises: the price on your written quote is the price you pay.
Ottawa water heater reviews
Ottawa water heater questions we hear every week
It depends on your home: the size your household needs, your gas line and your venting. Most Ottawa homes have natural gas, which makes tankless a good fit. We offer a free assessment and a written quote with the full price, and you can buy, finance or rent.
For many Ottawa homes on natural gas, yes. You get endless hot water, a smaller footprint and no tank to replace every 10 to 15 years. It costs more upfront than a tank, so we'll show you both side by side.
Yes. You can rent a tankless or hybrid water heater through Enbridge Sustain, our rental partner. There's no credit check, the rental transfers if you sell your home, and the buyout table is shown up front. Your advisor compares renting, financing and buying side by side at your free assessment. See our financing options.
Yes, up to $500 on a qualifying model.
It depends on your budget and your plans. Buying usually costs the least over time. Renting has no big up-front cost, and the Enbridge rental needs no credit check and transfers if you sell. Financing sits in between: you own it and pay monthly. Your advisor puts all three side by side, in writing, so you can choose.
Most tank water heaters last about 10 to 15 years, and tankless units often last 20 years or more. Yearly flushing and a good install help. If yours is leaking or rusty, it's time to price a replacement.
If two or more major parts of your new water heater fail in the first 24 months, we replace the whole unit at no cost to you. Keep up with the recommended maintenance to stay covered. See our guarantees page for the full terms.
We serve all of Ottawa and well into Eastern Ontario, from Kanata and Orleans to Kemptville, Arnprior and Rockland. We work from our Nepean office on Bexley Place, close to the 417 and the 416. Not sure we come to you? Call (613) 800-9362 and we'll tell you right away.
One of our advisors visits your home, looks at your heating, cooling, ducts and electrical panel, and asks how the house feels through the year. Then you sit down together and go through your options in plain words. You get a written quote with the full price. The visit is free and there's no pressure to sign. Call (613) 800-9362 or book online.
Yes. You can pay outright, finance your new system and pay monthly, or rent through Enbridge or Enercare. Your advisor puts the options side by side in writing at your free assessment, so you can pick what fits your budget. There's no pressure to decide on the day.